|
Conflict is defined as tension between two opposing forces. Individuals have their own values, needs, interests and resources -- and sometimes they clash with others. Although it is a natural and inevitable part of work life, conflict is not always negative or destructive. When handled appropriately and constructively, it can contribute to organizational learning, improve interpersonal relationships and amplify productivity.
At the end of this course, you will be able to:
1. Analyze conflict and identify personal reactions to them
2. Resolve conflict using a systematic process of finding a win-win solution
3. Adjust communication style and adopt a listening stance into the interaction
4. Utilize respectful techniques during exchange of conflicting ideas
Who Should Attend:
1. Executives
2. Managers and Supervisors
3. Formal and Informal Leaders
4. Professionals
Length of Training Program:
Half-Day
Corporate Program:
For more information as to how you can bring this program in-house , please contact us.
Public Class:
This class is being offered as a public workshop.
Date: August 22, 2008 (Friday) -- SOLD OUT
Time: 1:00 p.m.- 4:30 p.m .
Location: Paragon Strategies Offices; Financial District, San Francisco
Investment: $267.00
| 
